You will be asked at checkout to agree to all of the below terms and conditions before completing your purchase. By completing checkout, you agree to the following terms and conditions.

Turnaround Times

For reviews, we aim to have your documents back to you within 1 week from the time of payment and when we've received all the necessary documents.

 

For edits, the current turnaround is approximately 2 weeks after both payment and receipt of all required documents. If you've purchased the edit bundle, your profile review will be delivered along with your resume and cover letter.

 

Order Confirmation and ETA

By placing your order, you agree to and understand the estimated time for completion (ETA). We prioritize quality over speed, so while we try to meet deadlines, occasional delays may happen. If we are running a bit longer than the provided ETA, we will reach out ahead of time to give you a heads-up. If your service is past the estimated completion time, please check folders such as Spam, Promotions, or Shopping. If you still can’t find it, just reach out, and we’ll happily re-send it.

 

Rescheduling Calls

We’re unable to reschedule any calls within 24 hours of the appointment. If you need to make changes, please let us know as soon as possible so we can accommodate you!

 

Review and Edit Process

Please note that reviews and edits are not conducted through live or collaborative sessions (e.g., no phone or video calls). Once we’ve sent back your completed review or edited resume/cover letter, the process is considered complete. Our editing service offers a final product based on our expertise and opinion of what would make your resume most effective. We do not offer multiple drafts or revisions.

 

All Sales Final

Due to the nature of our services and limited availability, all sales are final, including gift cards, and refunds are not offered, even if you secure a job or change your mind after submitting payment. However, if you'd like to transfer or gift your purchased service to someone else, let us know, and we’ll be happy to accommodate.

 

Gift Cards

The value of gift cards never expires and can be used at any time. Gift cards are non-refundable under any circumstances, including partial usage or unused balances. Detailed instructions on how to redeem your gift card can be found in the FAQ section of our website. 

 

Final Responsibility

You are responsible for reviewing and finalizing your documents before submitting them for job applications or networking. You're free to use or not use the suggestions and documents we provide at your discretion.

 

No Guarantee of Success

While we’re here to provide expert advice and guidance, hiring involves many factors…some beyond our control, like timing, actual jobs vs. ghost jobs, location, and even a little luck! We cannot guarantee any specific outcomes, but we're here to give you the best possible tools for your job search.

 

Liability

Karpiak Consulting is not responsible for any damages or losses that may result from the use of the advice, suggestions, or documents provided. The decision to use our services is entirely yours.

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Got Questions?

We want you to feel confident about your purchase! If you have any questions before completing checkout, feel free to reach out to us at resumes@karpiakconsulting.com. We're happy to help!