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Services

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  • What makes your services different than other resume/career professionals?
    Good question! Having been a recruiter since 2003, Adam has a professional network of other recruiters and hiring managers and is constantly discussing industry best practices...not in theory, and not from 15 years ago, but actual hands-on, current experience. When considering whom to get resume help from, ask yourself, "Has this person been a recruiter? Has this person chosen who to interview from application submissions? Has this person worked alongside hiring managers to choose whom to interview and hire? Has this person ever even used an ATS?" Technically anyone can make a resume, but having access to Word or Canva doesn't mean they can make an impactful resume, knowing what hiring managers or recruiters are looking for.
  • If I purchase a service, does Adam perform the work, or will it be outsourced/handed off to someone else?
    Adam, and only Adam, performs all of the work. In fact, that's mainly why the estimated completion time might be a little longer than other services, and the prices might seem higher than you were expecting. As opposed to accepting orders and handing them off to whoever is available, including outsourcing and offshoring, Adam personally performs 100% of the work.
  • It's been longer than the estimated turnaround time listed on my order confirmation. Where is my review/edit?
    If it is past the estimated completion time provided on your service at the time of purchase (the ETA is also indicated on your order confirmation email), your service HAS been completed and emailed back to you. If you do not see it in your inbox, please manually check *all* available folders, such as Spam, Promotions, Shopping, etc. If, for some reason, you do not see it after manually searching in your email folders, reach out to us, and we can re-send it.
  • How do I redeem a gift card?
    Add the service you want to your cart, then, when you are ready to check out- Click "PayPal." You don't need a PayPal account to pay. PayPal just processes all transactions – regardless of payment method. If you want to use your PayPal account, you may log in. Then choose your method of payment and click continue. DON'T WORRY. YOUR METHOD OF PAYMENT WILL NOT BE CHARGED (unless you are making a purchase of greater value than your gift card). You will then return to the checkout page on the Karpiak Consulting website to review and complete the checkout. This is where you will enter your gift card code. If you don’t have a PayPal account or prefer not to use it, click “Pay with Debit or Credit Card.” Enter your information and then continue. DON'T WORRY. YOUR METHOD OF PAYMENT WILL NOT BE CHARGED (unless you are making a purchase of greater value than your gift card). You will then return to the checkout on the Karpiak Consulting website to review and complete the checkout. This is where you will enter your gift card code. Now, on the "Review and Place Your Order" page, there is a box for gift cards that says, "Enter gift card code." Enter your code and click "Apply." It will apply the gift card's balance to the total. If there is a balance after applying the gift card, then you are purchasing more than the gift card amount. If you click "Place Order," your payment method will be charged for the difference. If the total is $0 after applying the gift card, your payment method will NOT be charged when you click "Place Order." If, for some reason, the balance of the gift card is not applying, contact resumes@karpiakconsulting.com before completing the purchase.
  • Should I read the Terms and Conditions and Refund Policy before completing the purchase?
    Yes. At checkout, everyone must check that they read and agree to the Terms and Conditions and Refund Policy before completing the purchase. That ensures everyone is on the same page. For your convienence, here are the Terms and Conditions and Refund Policy that you must agree to in order to complete the purchase: https://www.karpiakconsulting.com/terms-and-conditions
  • I made my purchase. Now what?
    Be sure to follow the directions that are listed on the service that you purchased. Each service has instructions listed, ie, what to send, where, and when. The instructions are also on your order confirmation that is automatically generated and emailed to you upon purchase. Don't see it? Be sure to check your spam.
  • Do you write resumes from scratch?
    No, we review and/or edit existing resumes.
  • Is this a collaborative process?
    Adam’s editing process is not collaborative. It does not include phone calls or meetings. You are welcome to provide any information you would like him to know (including jobs you are seeking and your career goals) via email. If more information is needed, Adam taps his expansive knowledge of industry standards, and knowledge of industry-specific career trajectories. He also will research any information that he might think needs to be utilized. And, of course, when necessary a Karpiak Consulting representative will contact you if there is anything we still need to make your resume great!
  • For the resume edit, can I send over multiple resumes? Job descriptions? Extra materials?
    Yes..BUT the $899 cost for resume revisions assumes a "typical" edit in time spent to complete. Revisions that are more time consuming will require a higher cost to complete. If your resume is more than 3 pages and/or you are submitting more than one resume/document to provide info for the edited resume, please email us before purchase. Once we receive your resume, we can give you a quote.
  • My resume is more than 3 pages. Is it still $949?
    Maybe. Maybe not. If you think your resume needs a lot of work, email resumes@karpiakconsulting.com. The $949 cost for resume revisions assumes a "typical" edit in time spent to complete. Revisions that are more time consuming will require a higher cost to complete. If your resume is more than 3 pages and/or you are submitting more than one resume/document to provide info for the edited resume, please email us before purchase. Once we receive your resume, we can give you a quote.
  • Regarding the editing service, are there multiple drafts or revisions?
    There are no multiple drafts or revisions, as the finished product is our opinion of what a successful resume would look like for you. The work is based on Adam's experience and observations.
  • Do you help jobseekers in all industries?
    Mostly. We do not have experience in Federal resumes. We also don’t have experience in academia. Teachers, yes. But if your primary function has been research, we don’t have experience in that. We also don’t work with CVs, just resumes.
  • Don’t you need specific experience having worked in, or recruited for, a specific industry?
    In our opinion, no. Hiring is hiring. How you best highlight your skills and value is independent of industry.
  • I added an item to my cart. Where's my cart?
    Good question! You might have a pop-up blocker enabled. To visit your cart at any time, visit https://www.karpiakconsulting.com/cart-page
  • Are your services guaranteed?
    Absolutely not. Karpiak Consulting does not guarantee success utilizing provided advice/documents as hiring consists of many variables, including roles applied to, timing, interviewing skill, etc.
  • What is your refund policy?
    There are no refunds, and all sales are final. If you get a new job, change your mind, etc., Karpiak Consulting is under no obligation to refund services after submitting payment. If you do not agree with the opinions expressed in the review, or how the resume turned out, we do apologize, but these service offerings are based on Adam's expert opinion of what would give you the best chance to be hired.
  • Why do some services say “Out of Stock?”
    If a service shows "Out of stock," we are currently unable to accept new orders for that service due to scheduling constraints, as Adam personally completes the service for each customer. We can only take on as much as we can finish in a timely manner. If you click on the item that is out of stock, you can sign up to be notified when the service is available again.
  • Can I purchase a service as a gift for someone?
    Yes! Want to purchase a service for someone? Visit https://www.karpiakconsulting.com/gift-card to purchase a service for someone.
  • How long does the service take?
    For reviews, the current turnaround is approximately 5 business days (M-F) from payment AND receipt of necessary documents. The current turnaround is approximately 1-2 weeks  from payment AND receipt of necessary documents for edits. NOTE- The ETA for return of completed services is accurate at the time of your purchase and as noted on your order confirmation, not what the website currently says.
  • Do you keep a waiting list?
    No. But if you would like to sign up to be notified when services are available, click on the service that is out of stock and then click "Notify When Available." When the service availability is updated, you will receive an email.
  • I need my service sooner than the ETA listed on the website. Is that possible?
    Typically, no. Our schedule is pretty set. Occasionally we can work outside of normal business hours if a service needs to be rushed. If you would like to inquire about special timing and pricing, please contact resumes@karpiakconsulting.com
  • I see you require documents to be submitted within 7 days of purchase. Why?
    Because we have a very strict schedule, and delays can mess up our entire process. Our availability is extremely limited, and purchasing a service takes away an opportunity from another customer who needs it and is ready for help now.
  • I disagree with the provided suggestions. Do I have to use them?
    No! Whether in a review or revisions made, the information provided is just opinions and suggestions. You are under no obligation to use any information provided. There are no guarantees that the information provided will find you a job. Hiring is highly subjective, and there is no one true "right" or "wrong" way to construct a resume. These suggestions are based on successful observations and prior experience.
  • When I submit my resume and/or cover letter, do you care what format?
    We prefer Word, but PDF is also ok as long as there is text and not graphics.
  • What is the difference between a review and an edit?
    In the review, we send you detailed recommendations on fixing the issues (i.e., what information should be added, excluded, quantified, etc.). No editing is part of the review. With the edit, we do what we can to actually fix the issues and send you back an edited resume.
  • I purchased a review. Can I upgrade to an edit before you perform the service?
    If there are still edits in stock on the website, yes. Just send us an email. If you purchase a resume review and then email asking to upgrade to an edit BEFORE the review service is completed and edits show out of stock on the website, we will be unable to accommodate that request due to strict scheduling.
  • Do you accept payments outside of the US?
    We do! You can pay via credit card in the US, Canada, Australia, Japan, the United Kingdom, Republic of Ireland, France and Spain. At the Cart page, select "Checkout." Fill out your personal info, click "Continue," "Continue" again, and then select Credit/Debit Cards to enter your info. For countries other than the US, Canada, Australia, Japan, the United Kingdom, Republic of Ireland, France and Spain, please use the PayPal option at checkout. NOTE- We offer PayPal as a convienence for those who have PayPal accounts, but you do not have to use PayPal or have a PayPal account. At the Cart page, choose "PayPal." At the next screen (the "Pay with PayPal" screen), under "Next" you will see "Pay with Debit or Credit Card." Chose that option...no account needed!
  • Do I need a PayPal Account to pay?
    No! You can pay via credit card. Also, for some international payments, you need to use the PayPal option, but do NOT need a PayPal account. At the Cart page, choose "PayPal." At the next screen (the "Pay with PayPal" screen), under "Next" you will see "Pay with Debit or Credit Card." Chose that option...no account needed!
  • Do you offer payment plans?
    We do not. We are a small company and do not have the administrative capacity. That being said, if you pay with PayPal, they *do* offer a “Pay in 4” option for eligible customers. This program has nothing to do with Karpiak Consulting and is direct with PayPal. If eligible, it will show up as an option when paying.
  • I purchased a Resume Review. Can you review it again?
    If you purchase a resume review and would like us to re-review it after you implement the suggestions, we offer follow-up reviews at a discount. If you have questions *about* the review, Adam will gladly answer those. But for people that would like that extra piece of mind, we offer follow-up reviews to see how you incorporated the review points, etc. If your review was within 90 days, the re-review will be $159. If interested, email us at resumes@karpiakconsulting.com and we can send you the product link for purchase.
  • Any other questions?
    Email resumes@karpiakconsulting.com
  • Why did I get an email saying my order was "shipped."
    That just means we completed your review/edit service, or acknowledge your gift card purchase/coaching purchase, and marked it completed in out system. Don't worry, we didn't ship anything...it was emailed. Don't see it? Be sure to check your spam!
  • Do you have a newsletter? How do I sign up?
    We've started a newsletter - Jobseeking is Hard. You can sign up here: https://jobseekingishard.beehiiv.com/subscribe Adam hopes to provide tips, thoughts, and advice to help jobseekers navigate this difficult job market.
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